A service designer and operations consultant, he has led major transformation projects in Europe, North America, Latin America and the Middle East in both the private and public sector.
With 14 years of experience, Leo is a change agent with global experience. He has managed and improved distribution operations with global reach in the public sector and has deep experience improving operations in financial services. Leo specialises in applying design thinking to help businesses reach their potential by improving customer experience, creating operating models, or helping businesses reach their potential through operations excellence. Leo’s personable style and experience enable him to easily build rapport people at all levels. Most importantly, Leo is passionate about helping entrepreneurs achieve their goals.